Community Outreach Specialist

Job Title: Community Outreach Specialist
Position Type: Full-time
Location: Albertville, AL Home-Office with Regional Travel

Job Summary:
We are seeking a dynamic and high-energy Community Outreach Specialist to join our nonprofit hospice team. The ideal candidate will be passionate about making a difference in the community and have a knack for building relationships. This role is vital in increasing our presence in the community, enhancing our outreach efforts, and supporting our clinical liaisons in their mission to provide compassionate care.
This position will be an integral part of our team by promoting all five divisions of our agency: Hospice, Palliative Care, Grief Support, Foundation, and Thrift Shoppe.
Impact: Your work will directly contribute to the well-being of our patients and their families by ensuring they have the resources and support they need during a difficult time.

Community: You’ll be part of a passionate, supportive team that is dedicated to making a difference in our community.

Key Responsibilities:
Community Engagement:

• Represent the hospice at local business expos, health fairs, senior centers, and community events.
• Actively participate in Chamber of Commerce outings, networking events, and other community gatherings to build relationships and increase awareness of our services.
• Coordinate and host educational events, workshops, and presentations to inform the public about hospice care, grief support, palliative care, and other relevant topics.
• Promote Foundation initiatives.
• Support volunteer recruitment efforts by connecting with community members, organizations, and potential volunteers, highlighting the rewarding opportunities available within our organization.

Marketing & Execution:

• Plan, organize, and execute community outreach events, ensuring they align with our mission and goals, and collaborate with the marketing director to create campaigns for the promotion of those events.
• Work closely with the marketing team to develop and implement outreach strategies that effectively promote our hospice services, palliative care, and foundation initiatives.
• Track and report on event success, including attendance, engagement, and follow-up opportunities.

Support to Clinical Liaisons:

• Work closely with our clinical liaisons to identify community needs and opportunities for outreach.
• Assist with the development of materials and presentations to support the clinical team in their outreach efforts.
• Serve as a backup to the clinical liaisons during busy periods, ensuring seamless community engagement and clinical support (obtaining orders from physicians or speaking with families about their healthcare needs).
• Conduct Hospice Tours as needed

Relationship Building:

• Develop and maintain strong relationships with community leaders, local businesses, healthcare providers, and other key stakeholders.
• Act as a point of contact for community partners, responding to inquiries and fostering ongoing collaboration.
• Oversee the ACE Ambassador program for the Foundation.

Reporting & Analysis:

• Maintain accurate records of outreach activities, community contacts, and event outcomes.
• Analyze outreach efforts and provide feedback to the marketing and leadership teams to enhance future initiatives.

Qualifications:

• Empathetic and compassionate, with a deep understanding of the sensitive nature of hospice care.
• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field is preferred, but not required.
• 2+ years of experience in community outreach, event planning, or a similar role, preferably in a healthcare or nonprofit setting.
• Exceptional interpersonal and communication skills. Public speaking is required.
• Ability to work independently and as part of a team, with a strong sense of initiative and creativity.
• Occasional evenings are required as needed for community events.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems.

What We Offer:

• Competitive salary and benefits package.
• Mileage Reimbursement
• Opportunity to make a meaningful impact in the community.
• Collaborative and supportive work environment.

To Apply: If you’re ready to bring your enthusiasm, energy, and passion for helping others to our team, we’d love to hear from you! Cover letters are outdated and this is a public-facing role with a lot of public speaking/community engagement. Please submit your resume along with a 30 to 60-second video telling us why you want to work for Shepherd’s Cove and why you would be an amazing addition to our team! (Don’t fret! A cellphone video is fine!)

Apply Here: https://form.jotform.com/SCHMarketing/application

This is a high-level overview. Other duties and job tasks may be assigned.  Agency requirements will be discussed in the interview.  Shepherd's Cove Hospice is an Equal Opportunity Employer.