Company Overview:
We’re a locally owned, family-operated plumbing and septic company known for dependable service and long-standing customer relationships. As we grow our commercial service division, we’re seeking a driven and personable Commercial Accounts Manager to rebuild trust with past clients, grow new business, and coordinate high-quality service delivery.
Position Overview:
This is not a hands-on technician role. Instead, you’ll serve as a key liaison between our company and commercial clients—managing accounts, identifying service needs, coordinating with internal teams, and expanding our network through service agreements and relationship building.
Key Responsibilities:
- Reconnect with previous commercial clients and restore service relationships.
- Build and manage relationships with property managers, facility operators, and business owners.
- Present and close Master Service Agreements (MSAs) for recurring plumbing, drain, and septic services.
- Coordinate with service and dispatch teams to ensure timely job execution.
- Monitor and meet performance benchmarks tied to client retention, service contracts, and revenue growth.
- Identify and promote additional services based on customer needs.
- Maintain clear documentation of all client communications, proposals, and contracts.
Qualifications:
- 3+ years of experience in B2B sales, account management, or project coordination—preferably in home services or facilities industries.
- Strong communication and interpersonal skills with a client-first approach.
- Self-motivated, organized, and able to work independently with minimal supervision.
- Basic knowledge of plumbing, septic, or drain services is helpful (or willingness to learn).
- Comfortable using CRM or field service management tools (experience with ServiceTitan is a plus).
- Valid driver’s license and clean driving record.
Compensation & Benefits:
- Base Salary: $50,000/year
- Bonus Opportunities:
- New client sign-on bonus
- Percentage bonus on signed Master Service Agreements
- KPI-based performance bonuses
- Branded company vehicle provided (includes fuel and maintenance)
- Dedicated marketing support and materials provided
- Warm leads: list of past and current customers included to jumpstart outreach
- Two weeks of paid onboarding and training
- Health insurance, PTO, and retirement plan options available
Why Join Us?
We’re building more than just a book of business—we’re building careers. You’ll be supported by a proven team, backed by a trusted name, and empowered to create lasting impact with clients who depend on reliable, professional service.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
- Retention bonus
Work Location: Hybrid remote in Albertville, AL
Please apply online at: https://www.indeed.com/viewjob?jk=ea61774e266ba3b6&from=shareddesktop_copy
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