Business phone systems have changed dramatically over the years, and so have the requirements surrounding emergency calling. Two important federal measures—Kari’s Law and RAY BAUM’S Act—help ensure that people using modern multi-line phone systems can quickly reach 911 and that emergency responders receive useful information about where the caller is located. Kari’s Law generally requires applicable multi-line telephone systems to allow users to dial 911 directly, without first dialing a prefix such as
