Businesses Need to Prepare Now The retirement of America's traditional copper telephone network is accelerating. Major carriers are now asking the FCC for permission to discontinue legacy telephone services across large portions of the country. Verizon has sought permission to discontinue copper service affecting millions of locations across 17 states, while AT&T is seeking authority not to restore legacy service in hundreds of areas where its network has suffered damage or vandalism. These aren't
Business Phone Contract Review: Cut Hidden Costs A business phone contract review is not paperwork for paperwork’s sake. It is the fastest way to find out whether your company is paying for lines nobody uses, features nobody understands, or terms that make a future change more expensive than it needs to be. For a small business, phone service can look like a fixed utility expense until the bill starts growing. A new location, a few remote employees, or an outdated office phone system can turn a simple
Business phone systems have changed dramatically over the years, and so have the requirements surrounding emergency calling. Two important federal measures—Kari’s Law and RAY BAUM’S Act—help ensure that people using modern multi-line phone systems can quickly reach 911 and that emergency responders receive useful information about where the caller is located. Kari’s Law generally requires applicable multi-line telephone systems to allow users to dial 911 directly, without first dialing a prefix such as
